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Seneca College of Applied Arts
& Technology
May 2002 to Present
Full
time faculty member in the Faculty of Information Technologies, teaching technical
communication, English and Liberal Studies subjects. Taught in the York
University Professional Writing Program. Developed programs and curricula,
student evaluation criteria, and professional development materials and
activities. Represented department on academic committees.
Canadian Centre for
Professional Coaching
Founded June 2002
Founded
and directed an organization of professional life and business coaches;
developed and delivered workshops and teleclasses through Institute;
advocated for coaching Canada-wide; and matched coaches with clients.
Coached executives, small business owners and individuals, specializing in
problem employees.
Agnew Communications
May
2000 to Present
Freelance / independent
communications consulting & professional coaching practice
Contracted with the following
companies, among others:
– Xenos
Group, Inc.
September 2000 to June 2002
Consulted on
documentation processes, managed publications projects and created software
documentation from concept to publication. Wrote complex technical
material, organized and edited information about enterprise data to
e-content transformation components including parsers, generators,
development tools, and batch control software. Established project
management guidelines, and introduced software development processes. Senior Member & SIG Manager, STC;
instructor at Seneca College. Developed Transporter prototype.
-- The Medea Group Inc.
May 2000 to Mar 2001
Multimedia Production Manager / Producer / Consultant
Managed all production
aspects of a multimedia website and software development company. Hired and
managed staff, established project plans, timelines, budgets, deliverables,
and reporting structures. Supervised design of e-commerce and B2B/B2C
interfaces, websites, video, audio, CD-ROMs, and print materials. Organized
and co-ordinated intranet publications software (IMS), liaised with
clients, contractors, and suppliers. Senior Member and Conference
Speaker: Society for Technical Communication
InSystems Technologies
Inc.
Mar 1997 to May 2000
Manager, Information Development
Directed a team of
technical communicators to write, edit, research and produce to deadline
multiple volumes of technical publications for Net-centric client\server
e-business applications, relational databases and document management
systems, content and design services for intranet and external web site,
and XRM e-business strategy; liaised with Marketing, R&D, Professional
Services, and Sales to set technical direction and align communications
with company positioning; edited websites and marketing collaterals;
managed technical implementation projects; supervised usability assessments
and interface design; recruited and trained staff. Taught Technical Communication
at Seneca College part time.
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