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Welcome!
I
teach technical communication and business communication.
I have over 30 years experience in business and industry. I invite you
to explore this website for resources that would be helpful to you.
Please contact me with
any questions you may have, or if there is any
way I can assist you in making the most of your studies, career, and
business.
Current
Announcements
- I
presented a writing workshop to the York CSSA - handout
here
- I am
currently working on a textbook about Technical Communication
for Oxford University Press
Past
Announcements
- 2010: Nominated in TVO's Best
Lecturer competition
- 2006: Guest
expert on Style
by Jury: I was invited
by the W Network’s Style
by Jury
makeover show to help one of
their candidates learn how to laugh again. It was quite a challenge.
Kelly had held back her laughter and her smile for so long that she
didn't think she'd ever be able to laugh again. She was even afraid to
laugh because of painful memories it brought back for her. I wasn't
sure we'd be successful. It was tense there for a while. We weren't at
all certain that her laughter would come. I had to gain Kelly's trust
in a very short time, and let her know that it was safe to open
up and laugh. On the show, you can really see her struggle.
Style by Jury, Season 4, Episode #058 The Main Event (Kelly),
aired on the
W Network
on June 6, 2006 at 8:30 p.m., June 14, 2006 at 8:30 p.m., and June 19,
2006 at 8:00
p.m.
You can probably catch reruns on the W Network at various times.
- 2006: I
presented “Podcasting and Vidcasting: The Future of Technical
Communication” at the
Society for Technical Communication annual conference in May 2006. See
the presentation page at the link above for
access to a vidcast of the presentation. Check out the Conferences section for other presentations.
- My new
book “Selling with Video” is in production. Based
on my experiences with business video
and vlogging, as well as case studies of successful video sales
techniques, this book explores the practical ways to grow your business
by using video in selling.
- Tribes
IV, my presentation for Seneca’s
annual Pop
Culture conference (date to be announced), will deal with Internet
Mysteries and Avatar Skills. Stay tuned for more info. Find
previous presentations in the Conferences section.
Current
and Upcoming Courses:
Fall
2010
PWR381
- Digesting Technical Information - York University Professional
Writing Program
EAC397 - Business Report Writing for Computer Studies students
TCN705 - Introduction to Information Technology
Past
Courses
Summer
2010
TCN800
- Manual Development and Design
TCN806 - Web-Based Training (WBT) and Multimedia
EAC397 - Business Report Writing
for Computer Studies students
Winter
2010
CUL203
- Communicating with Social Technologies (Facebook, Twitter, MySpace
etc.)
Summer
2009
TCN800
- Manual Development and Design
TCN806 - Web-Based Training (WBT) and Multimedia
NAT132
- Technology and the Culture of Wealth
Fall
2009
PWR381
- Digesting Technical Information - York University Professional
Writing Program
SES391 - Technical Writing for the Sciences
TCN701 - The Technical Communicator
Summer
2008
TCN800
- Manual Development and Design
TCN808 - Advanced FrameMaker
BTC240 - Interpersonal Communication in Organizations
NAT132
- Technology and the Culture of Wealth
Previous Semesters
EAC397
- Business Report Writing
BTC340
- Business Presentations
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